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Founded in Hawaii in 1979 and located at the base of Mt. Hood in Hood River, Oregon, Dakine builds backpacks, travel bags, accessories, outerwear and clothing for people who love to surf, snowboard, skateboard, mountain bike, ski, windsurf, kiteboard and travel.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Dakine Wndr Pack? A: The Dakine Wndr Pack has a capacity of 25 liters, making it suitable for day trips and everyday use.
- Q: Is the Dakine Wndr Pack suitable for carrying a laptop? A: Yes, the pack includes a neoprene laptop sleeve that fits most 15-inch laptops, providing safe storage for your device.
- Q: Does the Dakine Wndr Pack have hydration compatibility? A: Yes, the Dakine Wndr Pack is hydration compatible, allowing you to carry a hydration reservoir for easy access to water.
- Q: What features enhance comfort in the Dakine Wndr Pack? A: The pack features an ergonomic and breathable airflow backpanel and shoulder straps, which help maintain comfort during extended wear.
- Q: Are there external pockets for quick-access items? A: Yes, the Dakine Wndr Pack includes an exterior zippered pocket and mesh side pockets for storing items like a water bottle or hat.
- Q: Can I attach extra gear to the Dakine Wndr Pack? A: Yes, the pack has bungee storage with reflective details, allowing you to secure extra gear like a jacket or helmet.
- Q: What type of warranty does the Dakine Wndr Pack come with? A: The Dakine Wndr Pack comes with a limited lifetime warranty, ensuring its durability and quality.
- Q: Is the Dakine Wndr Pack suitable for outdoor activities? A: Yes, the pack merges everyday storage with trail-ready features, making it ideal for outdoor activities such as hiking or biking.
- Q: What materials are used in the Dakine Wndr Pack? A: The specific materials used in the Dakine Wndr Pack are not detailed, but it is designed for durability and functionality.
- Q: How do I care for my Dakine Wndr Pack? A: For best care, spot clean the Dakine Wndr Pack with mild soap and water, and allow it to air dry. Avoid machine washing.
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