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custom Sizes take 2 to 3 business days to manufacture
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the ColourTree Fence Screen? A: The ColourTree Customized Size Fence Screen is available in a size of 8 feet high by 183 feet long.
- Q: What material is the fence screen made from? A: The fence screen is made of 170 GSM 100% virgin (non-recycled) HDPE material, which is UV stabilized and designed for durability.
- Q: How much visibility does the fence screen block? A: The fence screen provides 90% visibility blockage, making it an effective privacy solution for various settings.
- Q: Does the product come with installation accessories? A: Yes, the ColourTree Fence Screen includes cable zip ties for installation, along with extra stainless grommets for secure fastening.
- Q: What warranty does this product offer? A: The ColourTree Fence Screen comes with a limited 3-year warranty under normal usage and weather conditions.
- Q: Can this fence screen be used in different environments? A: Yes, it can be used for various applications such as around swimming pools, gardens, construction sites, or as a wind block for plant nurseries.
- Q: How does the fence screen perform against UV exposure? A: The fabric has undergone 20,000 hours of laboratory UV testing, proving to be 70% more durable than recycled HDPE under sun exposure.
- Q: Is the fence screen easy to maintain? A: Yes, the breathable weaving fabric allows for water and air to pass through, requiring no maintenance.
- Q: How is the fence screen secured to the fence? A: The screen is secured using stainless grommets placed evenly along the edges and comes with reinforced bindings to hold up against wind.
- Q: What is the actual height of the screen when installed? A: The actual height of the screen is 7 feet 9 inches, which fits perfectly on an 8-foot fence.
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