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Specifications: Condition: 100% Brand New and High Quality Material: Aviation Aluminum Alloy Color: Golden Yellow Total Length: Approx. 4.42m/14.5 Each Section Length: Approx. 40cm/15.7 Diameter: Approx. 8.5mm/0.3 Section: 12 Joint Length: Approx. 3.5cm/1.3 Package Weight: Approx. 590g Packing List: 2 x 12 Sections Tent Poles 1 x Storage Bag
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the tent poles included in the kit? A: The kit includes 2 tent poles, each measuring 4.42 meters long, consisting of 12 sections. Each individual section is 40 cm long.
- Q: What material are the tent poles made from? A: The tent poles are made from high-strength aviation aluminum alloy, which provides excellent durability while keeping the weight low.
- Q: Can these tent poles be customized for different lengths? A: Yes, the tent poles can be easily disassembled to customize their length for your specific needs. You can cut the aluminum sections with a small pipe or tubing cutter.
- Q: How do these poles compare to traditional fiberglass poles? A: These aluminum alloy poles are lighter than traditional fiberglass poles, reducing the overall weight of your tent and making your camping trip easier.
- Q: What is the diameter of the tent poles? A: The diameter of the tent poles is 8.5 mm, which provides a good balance between strength and weight.
- Q: Does the kit include any customer support? A: Yes, the product comes with customer service support. You can contact the seller for assistance with any issues you may encounter.
- Q: Are these poles suitable for use in windy conditions? A: Yes, these tent poles are designed to be windproof, making them suitable for outdoor camping in various weather conditions.
- Q: Is the tent pole kit waterproof? A: While the aluminum alloy material is resistant to weather elements, the poles themselves do not need to be waterproof as they are structural components of the tent.
- Q: What is the weight of the tent pole kit? A: The lightweight design of the aluminum alloy tent poles significantly reduces the overall weight compared to fiberglass options, making them easier to carry.
- Q: Can I use these poles for other DIY projects? A: Yes, the tent poles can be used for various DIY projects due to their customizable lengths and durable material.
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