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Portable Basketball Hoop: Adjustable | All-Weather | Pro-Stable | Shatterproof | 1V1 Support (Move it anywhere. Play anytime. Built for dunking, built to last.)
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the height range of the Feelwin Basketball Hoop? A: The Feelwin Basketball Hoop is adjustable and can be set between 7 feet to 10 feet, making it suitable for various skill levels.
- Q: Is the basketball hoop portable? A: Yes, the Feelwin Basketball Hoop features a portable design with two industrial-grade wheels, allowing you to easily move it to different locations.
- Q: How does the sand hole/drain hole work? A: The smart sand hole/drain hole allows you to add sand or water for stability, and it also enables quick drainage when you need to relocate the hoop.
- Q: What materials are used in the construction of the hoop? A: The basketball hoop has a heavy-duty steel frame and a 45-inch shatter-resistant polycarbonate backboard, ensuring durability and stability during play.
- Q: Can the backboard withstand aggressive play? A: Yes, the reinforced steel frame and triangular structure of the hoop provide ultra-stability, preventing wobbling and rusting for long-lasting use.
- Q: What is the rebound accuracy of the backboard? A: The backboard uses advanced adhesive bonding technology, offering 30% better rebound accuracy and 90% higher durability compared to standard boards.
- Q: Is there support available for setup and maintenance? A: Yes, Feelwin offers 1V1 expert support for setup tips, maintenance advice, and replacement parts, with a 24-hour response guarantee.
- Q: What age group is this basketball hoop suitable for? A: The adjustable height feature makes the Feelwin Basketball Hoop suitable for both youth and adults, accommodating a wide range of players.
- Q: Can the hoop be used indoors and outdoors? A: Yes, the Feelwin Basketball Hoop is designed for both outdoor and indoor use, making it versatile for various playing environments.
- Q: How easy is it to assemble the basketball hoop? A: Assembly is straightforward, and detailed instructions are provided to help you set up the hoop quickly and efficiently.
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