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Specification: Color:?as shown in the detail picture? Material:?PVC material? Product?Size:?backboard?90x50cm/35.4x19.7 inch? mini basketball?12cm/4.7 inch?in diameter ? Package details: 1?x?basketball stand? 1?x?basketball frame? 1?x?instruction? 2?x?connecting ropes? 3?x?mini basketballs? 1?x?pump? ? Note: Due to manual measurement, the size and weight may have a certain error. Due to the difference between different monitors, there may be a slight color difference existed.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the trampoline basketball kit? A: The trampoline basketball kit includes 1 basketball stand, 1 basketball hoop, 1 instruction manual, 2 connecting ropes, 3 mini basketballs, and 1 pump.
- Q: What are the dimensions of the backboard? A: The backboard measures 90x50cm, which is approximately 35.4x19.7 inches.
- Q: Is the material of the basketball hoop durable? A: Yes, the backboard and basketball hoop are made of soft and waterproof PVC material, designed for long-lasting use.
- Q: How do I install the trampoline basketball hoop? A: Installation is easy and requires no tools. You simply use the adjustable rope to secure the backboard to the pole cap of your trampoline.
- Q: Will this basketball hoop fit on my trampoline? A: The adjustable rope is designed to fit all standard size trampolines with enclosure and pole caps.
- Q: Is this product safe for kids? A: Yes, the basketball hoop features padded breakaway edges to protect kids while they are dunking.
- Q: Can adults also use this trampoline basketball kit? A: Absolutely! The trampoline basketball kit is suitable for both kids and adults, making it a fun accessory for family and friends.
- Q: What size are the mini basketballs included? A: The mini basketballs included in the kit have a diameter of 12cm, which is approximately 4.7 inches.
- Q: Are there any color variations available? A: The trampoline basketball hoop is available in a black color as shown in the detail picture.
- Q: What should I do if the size or color differs from what I expected? A: Due to manual measurement and monitor differences, there may be slight variations in size and color. If you have concerns, please contact customer support for assistance.
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