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Cool Coolers by Fit & Fresh 2 Pack Soft Ice, Flexible Stretch Nylon Reusable Ice Packs for Lunch Boxes & Coolers, Happy Dogs
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Cool Coolers ice packs? A: Each Cool Coolers ice pack measures 6.5” x 1.25” x 4.5”, making them slim enough to fit in packed bags.
- Q: How do I use the Cool Coolers ice packs effectively? A: For best results, stack multiple ice packs in your insulated bag and freeze them overnight to maximize cooling power.
- Q: Are the Cool Coolers ice packs reusable? A: Yes, the Cool Coolers ice packs are designed to be long-lasting and reusable, providing convenient cooling for your food and drinks.
- Q: What materials are the Cool Coolers ice packs made from? A: The ice packs are made from top-quality, stretchy nylon and eco-friendly gel, ensuring they remain soft and flexible when frozen.
- Q: Are these ice packs safe to use with food? A: Yes, the Cool Coolers ice packs are non-toxic, BPA-free, and safe to pack with unpackaged food.
- Q: Can the Cool Coolers ice packs fit in a lunch box? A: Absolutely! The slim design of the ice packs allows them to fit easily in lunch boxes, baby bags, or picnic totes.
- Q: How do I clean the Cool Coolers ice packs? A: Cleaning is simple; just rinse off the ice packs and pat them dry to maintain their quality.
- Q: Will the ice packs leak if they get punctured? A: The Cool Coolers ice packs feature leakproof protection and are designed to be break-resistant, though care should be taken to avoid punctures.
- Q: Can I use these ice packs to keep breastmilk cold? A: Yes, these ice packs are excellent for insulating breastmilk storage bottles, ensuring they stay cold for an extended period.
- Q: What makes Cool Coolers better than regular ice? A: Unlike regular ice, which melts and creates a mess, Cool Coolers ice packs stay soft and flexible, providing consistent cooling without the water.
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