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?Warm and Comfortable?: The electric heating hand warmer is waterproof breathable and super soft fleece material, which can effectively prevent water from entering, with flexible ribbed cuffs designed to keeps warm and comfortable for long-term materials. It can be used normally even if in bad weather.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the Heated Hand Muff? A: The Heated Hand Muff is made from waterproof breathable polyester and super soft fleece material, designed to keep your hands warm and comfortable.
- Q: How does the temperature control work on the hand warmer? A: The hand warmer features three temperature control settings: High (Red), Medium (White), and Low (Blue). You can adjust the heat output by long pressing the switch button to turn it on, and then short pressing to select your preferred level.
- Q: Can I use the Heated Hand Muff in wet conditions? A: Yes, the Heated Hand Muff is designed to be waterproof and breathable, allowing you to use it even in bad weather without worrying about water entering.
- Q: What type of power bank is compatible with the hand warmer? A: The hand warmer is compatible with a 5V/2A power bank, which is not included. Ensure you have a suitable power bank to generate heat.
- Q: Does the Heated Hand Muff have storage pockets? A: Yes, it features two practical zipper storage pockets: one for storing the battery and adjusting temperature, and the other for holding items like mobile phones, wallets, and keys.
- Q: Is the waist belt adjustable? A: Yes, the waist belt is adjustable and detachable, allowing you to customize the fit and wear it comfortably around your waist or neck.
- Q: What activities is the Heated Hand Muff suitable for? A: The Heated Hand Muff is ideal for various outdoor activities such as hunting, hiking, photography, golfing, ice fishing, snow camping, and playing football, especially in cold winter conditions.
- Q: How do I care for and clean the Heated Hand Muff? A: To clean the Heated Hand Muff, refer to the care label for specific washing instructions. Generally, it is advisable to spot clean and avoid using harsh detergents or bleach.
- Q: Can this hand warmer be used while doing outdoor sports? A: Yes, the Heated Hand Muff is specifically designed for outdoor sports and activities, providing warmth without the need to remove thick gloves.
- Q: What makes this hand warmer a good gift option? A: The Heated Hand Muff makes a great gift for outdoor enthusiasts, as it combines practicality and comfort, keeping hands warm during winter activities like hiking, camping, and sports.
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