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PERFEcT gIFT - Its a MUST HAVE to spend a cold winter, especially for raynauds arthritis sufferers for heat therapy needs
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the OCOOPA Hand Warmers? A: The OCOOPA Hand Warmers have a capacity of 5200mAh, which allows for extended heating time.
- Q: How do I recharge the OCOOPA Hand Warmers? A: You can recharge the OCOOPA Hand Warmers using a standard USB charging cable, which is included with the product.
- Q: How long does the heat last on a full charge? A: Depending on the heat setting, the OCOOPA Hand Warmers can last from 3 to 8 hours on a full charge.
- Q: Is the OCOOPA Hand Warmer safe to use for heat therapy? A: Yes, the OCOOPA Hand Warmer is designed for safety and is effective for heat therapy needs, especially for conditions like Raynaud's disease.
- Q: Can I use the OCOOPA Hand Warmers while camping? A: Absolutely! The OCOOPA Hand Warmers are portable and perfect for outdoor activities like camping, hunting, or golfing.
- Q: What colors are available for the OCOOPA Hand Warmers? A: This product is available in multiple colors, including a 2-pack option in pink.
- Q: Are the OCOOPA Hand Warmers easy to carry? A: Yes, their compact design makes the OCOOPA Hand Warmers easy to carry in your pocket or bag.
- Q: What is the ideal use case for the OCOOPA Hand Warmers? A: They are ideal for outdoor activities in cold weather, as well as for personal warmth and comfort during winter.
- Q: Do the OCOOPA Hand Warmers have multiple heat settings? A: Yes, the OCOOPA Hand Warmers feature multiple heat settings, allowing you to choose your preferred level of warmth.
- Q: Is there a warranty or guarantee with the OCOOPA Hand Warmers? A: Typically, OCOOPA products come with a manufacturer's warranty; please check the packaging or their website for specific details.
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