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Tri-Pod Grill
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the grill surface on the Rome Products Tri-Pod Grill? A: The grill surface has a diameter of 20.5 inches, providing ample cooking space for your meals.
- Q: How long does it take to set up the Tri-Pod Grill? A: The Tri-Pod Grill sets up in just 90 seconds without the need for any tools.
- Q: What material is the Rome Products Tri-Pod Grill made from? A: The grill is made from ceramic, ensuring even cooking and durability.
- Q: Is the Tri-Pod Grill portable for camping trips? A: Yes, the compact design of the Tri-Pod Grill makes it easy to store and transport, perfect for camping.
- Q: Can I use the Tri-Pod Grill for campfire cooking? A: Absolutely! The Tri-Pod Grill is specifically designed for campfire cooking, allowing you to enjoy meals outdoors.
- Q: Does the Tri-Pod Grill require any special care or maintenance? A: To maintain the grill, simply clean it after each use and store it in a dry place when not in use.
- Q: What is the weight of the Rome Products Tri-Pod Grill? A: The weight of the grill is designed to be lightweight for easy transportation, although the specific weight may vary.
- Q: Is the grill suitable for cooking a variety of foods? A: Yes, the Tri-Pod Grill is versatile and can be used to cook a wide range of foods, from meats to vegetables.
- Q: How stable is the Tri-Pod Grill when in use? A: The tri-pod design offers good stability, making it safe to use over a campfire.
- Q: Can this grill be used on surfaces other than a campfire? A: While it's primarily designed for campfires, the grill can also be used on other heat sources, provided they are stable.
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