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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the FVW Auto Locking Rock Climbing Carabiner? A: The FVW Auto Locking Rock Climbing Carabiner has a weight capacity of 25KN, which is approximately 5620 lbs.
- Q: What material is the carabiner made from? A: The carabiner is made from ultra-durable Aircraft Grade Aluminium Alloy (7075), which is lightweight and portable.
- Q: Are these carabiners suitable for outdoor activities? A: Yes, these carabiners are designed for both indoor and outdoor sports, making them suitable for hiking, fishing, camping, and more.
- Q: How do the locking mechanisms work on these carabiners? A: The carabiners feature a smooth screw-locking mechanism. You simply rotate the threaded nut by hand to unlock and lock the carabiner.
- Q: What are the dimensions of the carabiner? A: The carabiner measures 4.5 inches in length and 2.9 inches in width, making it large and heavy-duty.
- Q: Can these carabiners be used for rappelling? A: Yes, they are UIAA certified and can be safely used for rappelling, rescue, and other heavy-duty applications.
- Q: What colors are available in this pack? A: The carabiners come in a mix of colors, offering variety in your gear.
- Q: Is there a warranty or return policy for these carabiners? A: Yes, the seller offers after-sale services, including replacements or full refunds if you are not satisfied with the product.
- Q: Are there any sharp edges on these carabiners? A: No, the carabiners are designed with smooth lock and gate surfaces and have no sharp edges, ensuring safe handling.
- Q: How many carabiners come in a pack? A: Each pack contains five carabiners.
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