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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the Millennium Safe-Link Safety Line? A: The Millennium Safe-Link Safety Line is 35 feet long.
- Q: What material is the safety line made from? A: The safety line is made from durable nylon, ensuring strength and reliability.
- Q: Does the safety line come with any accessories? A: Yes, the safety line includes a carabiner for easy attachment.
- Q: What features does the Millennium Safe-Link Safety Line offer? A: This safety line features a Prussic knot, which provides a controlled ascent and descent.
- Q: Is the Millennium Safe-Link Safety Line adjustable? A: The safety line is designed for a one-size-fits-all approach, but specific adjustments may depend on the attachment method used.
- Q: What activities is the Millennium Safe-Link Safety Line suitable for? A: This safety line is ideal for various active protection scenarios, including climbing and industrial applications.
- Q: How should I care for the nylon safety line? A: To maintain the safety line, store it in a cool, dry place and avoid exposure to excessive sunlight or moisture.
- Q: Can the Millennium Safe-Link Safety Line be used in wet conditions? A: Yes, the nylon material is designed to be water-resistant, but care should be taken in slippery conditions.
- Q: What is the weight capacity of the Millennium Safe-Link Safety Line? A: The product is designed to support typical user weights, but specific weight limits should be confirmed with the manufacturer to ensure safety.
- Q: Is this safety line compliant with safety standards? A: Yes, the Millennium Safe-Link Safety Line is designed to meet industry safety standards for active protection equipment.
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