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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are these carabiners made from? A: These carabiners are made from high-quality aluminum, known for its lightweight and durable properties.
- Q: How many carabiners are included in the pack? A: The pack contains 100 carabiner clips.
- Q: Can these carabiners be used for outdoor activities? A: Yes, these locking carabiners are ideal for outdoor activities such as camping, hiking, and fishing.
- Q: What are some common uses for these carabiners? A: They can be used to hang water bottles, binoculars, umbrellas, keys, masks, and other small items.
- Q: Do these carabiners fade over time? A: No, the carabiners undergo an electroplating process that makes them wear-resistant and prevents fading.
- Q: How strong is the clip's elasticity? A: Each carabiner can rebound up to 3000 times without damage, ensuring a strong and reliable functionality.
- Q: Are these carabiners suitable for indoor use? A: Yes, they are suitable for both indoor and outdoor use, making them versatile for various applications.
- Q: What is the weight of each carabiner? A: These carabiners are lightweight, making them easy to carry and use without adding extra burden.
- Q: Can I use these carabiners for my pet's leash? A: Yes, these carabiners can be used for pet leashes and other pet accessories.
- Q: Are these carabiners safe for carrying heavy items? A: While they are strong, it is recommended to check the weight limit based on your specific use case to ensure safety.
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