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Please Note: Our Bike Brakes are for both Front and Back wheels, if there is any problem or questions during installation, please feel free to contact us directly.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of bicycles are the Alritz Bike Brake Pads compatible with? A: The Alritz Bike Brake Pads are compatible with most V-brake road and mountain bicycles.
- Q: How long do the brake pads last? A: The brake pads can be used approximately 8000-10000 times when tested at a speed of 12.5KM/H.
- Q: Are these brake pads noisy during operation? A: No, these brake pads are designed to be quiet, made from high-quality nitrile rubber that effectively reduces braking noise.
- Q: What materials are the Alritz Bike Brake Pads made from? A: The brake pads are made from durable rubber, specifically high-quality nitrile rubber.
- Q: Do these brake pads come with installation instructions? A: While installation instructions are not explicitly provided, if you have any questions during installation, you can contact us directly for assistance.
- Q: How do I know when to replace the brake pads? A: The brake pads feature a 'LIMIT' mark that serves as a reminder to replace them to ensure safe riding.
- Q: What is the size of the brake pads? A: Each brake pad measures 70mm, making them suitable for both front and back wheels.
- Q: Can these brake pads be used in wet weather conditions? A: Yes, the brake pads are designed with twill drain boxes that help stop the bike's power effectively in adverse weather conditions.
- Q: Is there a difference between the left and right brake pads? A: Yes, each set includes left and right distinguishing signs for more convenient installation.
- Q: What should I do if I hear noise after installation? A: If you experience noise after installation, please adjust the installation position and angle of the brake pads.
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