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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the 17 Pieces Camp Kitchen Cooking Utensil Set? A: The set includes various cooking utensils organized in a portable case, designed for easy access and protection during travel.
- Q: Is the case of the utensil set waterproof? A: Yes, the case is water-resistant, ensuring that your utensils remain protected from moisture during outdoor activities.
- Q: Can I use this utensil set for different outdoor activities? A: Absolutely! This versatile set is suitable for camping, hiking, picnics, BBQs, and other outdoor events.
- Q: What material are the utensils made from? A: The utensils are made from stainless steel, providing durability and resistance to rust and corrosion.
- Q: How does the compact design benefit me? A: The compact design allows for easy storage in travel luggage, making it convenient for transporting to various outdoor locations.
- Q: Is the utensil set dishwasher safe? A: Yes, the utensils are dishwasher safe, allowing for easy cleaning after use.
- Q: Does the set come with a warranty? A: Warranty details may vary by retailer, so it's best to check with the seller for specific warranty information.
- Q: Can I fit this utensil set into a backpack? A: Yes, when folded, the pouch fits comfortably into a backpack, making it an excellent option for backpacking trips.
- Q: Are the utensils easy to access while cooking? A: Yes, each utensil has its own designated pouch within the case, allowing for quick and easy access during cooking.
- Q: What colors are available for the utensil set? A: This particular set is available in a vibrant green color, adding a stylish touch to your outdoor cooking gear.
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