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The lightweight Black Diamond ATC Pilot represents an advance in technology for the world of assisted braking devices. Providing an added level of security to your belay, the ATC Pilot threads similarly to other tubular belay devices and accommodates ropes from 8.7-10.5mm. The durable steel braking surface has no moving parts, and the smooth and secure control allows for gradual lowering. With an easy rope payout, the ATC Pilot makes single-pitch projecting burns less tiring for the belayer and more secure for the climber.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of ropes can be used with the Black Diamond ATC Pilot? A: The Black Diamond ATC Pilot accommodates ropes ranging from 8.7mm to 10.5mm in diameter.
- Q: Does the ATC Pilot offer assisted braking? A: Yes, the ATC Pilot features assisted braking technology, providing an added level of security during belaying.
- Q: Is the Black Diamond ATC Pilot suitable for single-pitch climbing? A: Yes, the ATC Pilot is designed specifically for single-pitch climbing, making it ideal for projects and burns.
- Q: How does the ATC Pilot control rope payout? A: The ATC Pilot allows for a smooth and secure rope payout, which helps reduce fatigue for the belayer.
- Q: What are the primary materials used in the ATC Pilot's construction? A: The ATC Pilot is constructed with a durable steel braking surface and features an ergonomic, non-slip design.
- Q: Can the ATC Pilot be used for lowering climbers? A: Yes, the ATC Pilot allows for controlled lowering of climbers, enhancing safety during descents.
- Q: Is the Black Diamond ATC Pilot easy to thread? A: Yes, the ATC Pilot threads similarly to other tubular belay devices, making it user-friendly.
- Q: What safety features does the ATC Pilot include? A: The ATC Pilot includes an ergonomic design and a steel construction that enhances safety during use.
- Q: How does the ATC Pilot differ from traditional belay devices? A: The ATC Pilot incorporates assisted braking technology, which provides more security compared to traditional belay devices.
- Q: What is the weight of the Black Diamond ATC Pilot? A: The ATC Pilot is lightweight, designed to minimize bulk while maintaining functionality for climbers.
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