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The high-quality memory foam and gel makes it a wide bike seat. The two shock absorbing balls ensure absorbing the shocks. The package includes: bike seat *1, clamp adapter*1, mounting wrench*2.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of bikes is the ROCKBROS Comfort Bike Seat suitable for? A: The ROCKBROS Comfort Bike Seat is designed to fit universally on various bike types, including stationary bikes, mountain bikes, and cruiser bikes.
- Q: How does the silicone gel cushion enhance comfort? A: The silicone gel cushion provides ultimate comfort by offering a supportive and luxurious ride, effectively reducing pressure points during biking.
- Q: Does the bike seat cushion prevent sliding during rides? A: Yes, the honeycomb pattern of the silicone gel grips securely onto your clothing, preventing unwanted sliding or shifting while you ride.
- Q: What features contribute to the shock absorption of the bike seat? A: The silicone gel cushion is engineered with exceptional shock-absorbing properties, minimizing the impact from bumps and uneven surfaces for a smoother ride.
- Q: Is the bike seat breathable? A: Yes, the ROCKBROS Comfort Bike Seat is designed with breathable materials that promote airflow and ventilation, helping to reduce moisture buildup during intense rides.
- Q: What materials are used in the construction of the bike seat? A: The bike seat cushion is crafted from high-quality silicone material, ensuring durability and resilience against wear and tear over time.
- Q: How easy is it to install the ROCKBROS Comfort Bike Seat? A: The bike seat comes with easy assembly tools included, making the installation process straightforward and user-friendly.
- Q: Can this bike seat accommodate different body types? A: Yes, the customizable fit and secure grip of the silicone gel cushion make it suitable for various body types and riding styles.
- Q: What maintenance does the bike seat require? A: The silicone material is easy to clean; simply wipe it down with a damp cloth to maintain its appearance and ensure long-lasting use.
- Q: Is the ROCKBROS Comfort Bike Seat waterproof? A: While the bike seat is designed to be durable and resistant to wear, it is recommended to protect it from prolonged exposure to heavy rain to maintain its longevity.
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