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Whitsunday Outdoor Cookware 304 Stainless Steel Set, Backpacking Camping Dinnerware Set - Stackable Pots, Pans, Kettle, Cups Set with Portable Bag for Camping, RV, Campfire
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the Whitsunday Outdoor Cookware Set? A: The cookware set is made from 6 gauge food-grade (safe) 18-8 stainless steel, ensuring safety and durability for outdoor cooking.
- Q: How many pieces are included in the cookware set? A: The set includes a 160fl oz pot, a 61fl oz fry pan, a 50fl oz kettle, and two 12fl oz cups, along with a custom-made storage bag.
- Q: Is the cookware easy to clean? A: Yes, the stainless steel material makes the cookware easy to clean, and it is designed for convenience during outdoor cooking.
- Q: Can I use the fry pan directly over an open flame? A: Yes, the fry pan is safe to use on the stove, over coals, or over an open flame, providing even and controlled heat.
- Q: What is the design feature of the camping pot? A: The 160fl oz camping pot features an annular energy gathering design that increases the heating area for quick and even heat conduction.
- Q: Are the cups durable for outdoor use? A: Yes, the pint cups are designed to resist deformation and are crafted with superior workmanship, making them suitable for outdoor activities.
- Q: How does the kettle enhance the coffee brewing experience? A: The kettle's handle and lid are coated with a heat-resistant layer, providing a better user experience while brewing coffee outdoors.
- Q: Is the cookware set space-saving for transportation? A: Yes, the nested design of the cookware set allows for space-saving storage, making it ideal for camping, hiking, and outdoor activities.
- Q: What is the weight of the cookware set for backpacking? A: While the exact weight may vary, the set is designed to be lightweight for easy transportation during backpacking.
- Q: How should I store the cookware when not in use? A: It is recommended to store the cookware in the custom-made storage bag to protect it and keep it organized when not in use.
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