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A good assistant for outdoor travel, picnic and camping!
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Wind Tour Portable Tarp? A: The Wind Tour Portable Tarp measures 57 inches by 83 inches.
- Q: Is the tarp waterproof? A: Yes, the tarp is made from high-quality waterproof ripstop oxford material, making it ideal for outdoor use.
- Q: Can this tarp be used for purposes other than camping? A: Absolutely! This multifunctional tarp can also be used as an awning, picnic mat, or protective barrier.
- Q: What is the packing size of the tarp? A: The packing size is compact, measuring 9.1 inches by 8.3 inches and 1.1 inches thick for the smaller version, or 9.8 inches by 9.1 inches and 1.9 inches thick for the larger version.
- Q: How much does the tarp weigh? A: The tarp weighs approximately 0.7 lbs for the smaller size and 1.3 lbs for the larger size, making it easy to carry.
- Q: Is the tarp suitable for extreme weather conditions? A: While the tarp is waterproof and durable, it is recommended to use it in moderate weather conditions for optimal performance.
- Q: Does the tarp come with a carry bag? A: Yes, the tarp includes a carry bag for convenient storage and transportation.
- Q: How do I clean and maintain the tarp? A: To clean the tarp, simply wipe it down with a damp cloth and mild soap. Allow it to air dry completely before storing.
- Q: Can the tarp be used on rocky or uneven ground? A: Yes, the tarp is designed to provide a protective groundsheet, but it is advisable to place it on a flat surface for best results.
- Q: Is this tarp easy to set up? A: Yes, the tarp is designed for easy setup, making it user-friendly for campers and outdoor enthusiasts.
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