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High performance gel insulated ice substitute. Reusable, non-toxic freezer block ideal for any lunch box or cooler keeps food and drinks cold without the mess of ice. Contains non-toxic Ultratherm gel for extended cooling.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the main purpose of the Igloo Maxcold Medium Ice Block? A: The Igloo Maxcold Medium Ice Block is designed to be a reusable, non-toxic freezer block that keeps food and drinks cold, making it ideal for lunch boxes or coolers.
- Q: How does the Ultratherm gel contribute to cooling performance? A: The Ultratherm gel inside the ice block provides extended cooling by maintaining low temperatures for a longer period, which helps keep your items cold without the mess of melting ice.
- Q: Is the gel inside the ice block safe for food? A: Yes, the gel used in the Igloo Maxcold Medium Ice Block is non-toxic, making it safe for use with food and beverages.
- Q: How long does the ice block maintain its cooling effect? A: The cooling duration can vary based on external temperatures and conditions, but the Igloo Maxcold ice blocks are designed to provide extended cooling, typically lasting several hours.
- Q: Can I use these ice blocks in any cooler or lunch box? A: Yes, the Igloo Maxcold Medium Ice Blocks are versatile and can be used in most coolers and lunch boxes to keep contents cold.
- Q: What are the dimensions and weight of each ice block? A: Each Igloo Maxcold Medium Ice Block weighs 1 lb. and is designed to fit conveniently in a variety of cooler sizes.
- Q: Are these ice blocks reusable? A: Yes, the Igloo Maxcold ice blocks are reusable; simply refreeze them after each use to continue enjoying their cooling benefits.
- Q: How should I clean the ice blocks? A: For best care, wipe the exterior of the ice blocks with a damp cloth. Avoid submerging them in water, and do not put them in the dishwasher.
- Q: Can I use these ice blocks for outdoor activities? A: Absolutely! The Igloo Maxcold Medium Ice Blocks are perfect for outdoor activities such as picnics, barbecues, camping, and beach outings.
- Q: Is there a guarantee or warranty for the product? A: While specific warranty details may vary, Igloo products typically come with a manufacturer's warranty. Check the packaging or contact customer service for specific warranty information.
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