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Kelty Discovery H2GO Privacy Shelter, Campsite Shower and Changing Shelter, Zippered Entry, Steel Pole Frame, Freestanding (Iceberg Green)
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Kelty Discovery H2GO Privacy Shelter? A: The setup dimensions of the Kelty Discovery H2GO Privacy Shelter are 46x46x86 inches, and when packed, its dimensions are 28x8x8 inches.
- Q: How much does the Kelty Discovery H2GO Privacy Shelter weigh? A: The shelter weighs 13 pounds and 7 ounces.
- Q: Is the Kelty Discovery H2GO Privacy Shelter freestanding? A: Yes, the Kelty Discovery H2GO Privacy Shelter features a freestanding design, providing stability without the need for additional stakes.
- Q: Can I use the Kelty Discovery H2GO Privacy Shelter for showering? A: Yes, the shelter is designed for use as a shower, featuring a roll-out floor, drain hole, and an opening for a shower tube.
- Q: How easy is it to set up the Kelty Discovery H2GO Privacy Shelter? A: The shelter is designed for simple setup with 4 sturdy steel poles and a central hub, making it user-friendly for campers.
- Q: Does the Kelty Discovery H2GO Privacy Shelter provide ventilation? A: Yes, it has a mesh ceiling and side windows that can be opened for ventilation, ensuring airflow inside the shelter.
- Q: What material is the Kelty Discovery H2GO Privacy Shelter made from? A: The specific material details are not provided, but the shelter is constructed with DWR/PFC Free fabrics and coatings, aligning with environmental standards.
- Q: What features help keep belongings organized inside the shelter? A: The shelter includes internal pockets to help keep your items neat and organized while using the space.
- Q: Is the Kelty Discovery H2GO Privacy Shelter suitable for all campsites? A: Yes, it is designed to provide privacy and protection from the elements, making it suitable for various campsite conditions.
- Q: What is included with the Kelty Discovery H2GO Privacy Shelter? A: The shelter comes with a carry duffel bag for easy transport and storage.
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