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The product allows children to safely get on and off the trampoline without worries. 2 wide skid-proof steps make child's climp safe and easy. Galvanized rust-resistent and plastic-sprayed tubes can support 220 LBS. 1.2-Step Ladder with skid-proof steps is the easiest ladder for young children to climb on the trampoline. 2.The ladder can be used on any trampoline through easily hanging on the frame tube. 3.The flat, textured steps can effectively prevent slipping while climbing onto the trampoline.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group is the Jump Tastic Trampoline Ladder suitable for? A: The Jump Tastic Trampoline Ladder is designed for young children, providing a safe and easy way for them to get on and off trampolines.
- Q: What is the weight capacity of the trampoline ladder? A: The trampoline ladder can support up to 220 lbs, making it suitable for children of varying weights.
- Q: Is the ladder compatible with all trampoline sizes? A: Yes, the ladder has a universal design and can fit trampolines of various sizes including 10ft, 12ft, 14ft, and 15ft.
- Q: How easy is it to assemble the trampoline ladder? A: The ladder is designed for easy assembly, requiring no extra tools. It can be assembled by connecting the parts using the included spring bolts.
- Q: What materials is the trampoline ladder made from? A: The Jump Tastic Trampoline Ladder is made from galvanized steel and polypropylene (PP), ensuring durability and rust resistance.
- Q: Does the ladder have any safety features? A: Yes, the ladder features wide, skid-proof steps and an ergonomic design to prevent slipping and enhance safety while climbing.
- Q: Can the ladder be used outdoors? A: Yes, the ladder is made from UV-resistant materials, making it suitable for outdoor use and able to withstand solar wear.
- Q: What is the height of the ladder and the distance between steps? A: The total height of the ladder is 43.3 inches, with a distance of 10.5 inches between each step, ensuring easy access for children.
- Q: What should I check before using the ladder? A: Before using the ladder, ensure that the spring bolt is fully popped out to guarantee safe and secure use.
- Q: Is the ladder foldable or portable? A: The ladder is not designed to be foldable, but it is lightweight and can be easily moved for storage or transport.
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