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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the 59Golf Golf Club Cleaning Kit? A: The 59Golf Golf Club Cleaning Kit includes a golf club brush, a players golf towel, a golf ball towel, and a magnetic keychain.
- Q: How does the golf club brush work? A: The golf club brush features a 3-in-1 design with wire bristles for cleaning irons, nylon bristles for cleaning woods, and a spike for cleaning grooves, ensuring thorough cleaning of your clubs.
- Q: What is the benefit of using a microfiber towel? A: Microfiber towels are highly absorbent and effective at cleaning, making them ideal for wiping down golf clubs and balls without leaving lint or scratches.
- Q: Can the towels be used for other purposes? A: Yes, while designed for golf, the microfiber and golf ball towels can also be used for various cleaning tasks, including drying and wiping down other sports equipment or household items.
- Q: How can I attach the magnetic keychain to my gear? A: The magnetic keychain can be easily attached to your golf bag or belt loop, allowing for quick access to your brush without the hassle of unhooking.
- Q: Is the cleaning kit portable? A: Yes, the compact design of the cleaning kit, especially with the magnetic keychain and small towels, makes it easy to carry on the golf course.
- Q: How should I care for the microfiber towels? A: To care for your microfiber towels, machine wash them in cold water and avoid using fabric softeners or bleach, which can damage the fibers.
- Q: What is the purpose of the golf ball towel? A: The golf ball towel is designed for quick and easy cleaning of your golf ball on the tee box or green, helping to maintain optimal performance.
- Q: Are the brushes safe for all types of clubs? A: Yes, the brushes are designed to be safe for all types of golf clubs, including irons and woods, ensuring effective cleaning without damaging the club's surface.
- Q: Is this cleaning kit suitable for beginners? A: Absolutely! The 59Golf Golf Club Cleaning Kit is suitable for golfers of all skill levels, providing essential tools for maintaining your equipment.
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