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Hot items are stored in the roomy u-shaped front pocket with foil lining to lock in the heat. Cold items are carried in the main compartment, fully insulated with PEVA lined to keep items cool. It carries up to 12 cans. Other features include a mesh pocket on the side for accessories, & an adjustable shoulder strap. Made of 600d polyester without PVC backing.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Ultimate 12 Pack Plus Hot/Cold Cooler? A: The cooler can carry up to 12 cans.
- Q: How does the cooler keep items hot and cold? A: Hot items are stored in the u-shaped front pocket with foil lining to lock in heat, while cold items are kept in the main compartment, which is fully insulated with PEVA lining.
- Q: What are the dimensions of the cooler? A: The cooler measures 8 1/4" wide x 11" high x 8" deep.
- Q: Is the cooler made from durable materials? A: Yes, the cooler is made of 600d polyester without PVC backing, ensuring durability.
- Q: Does the cooler have any additional storage features? A: Yes, it includes a mesh pocket on the side for accessories.
- Q: Is the shoulder strap adjustable? A: Yes, the cooler comes with an adjustable shoulder strap for convenient carrying.
- Q: Can the cooler be used for both outdoor and indoor activities? A: Yes, it is suitable for various activities such as picnics, beach trips, and outdoor sports.
- Q: How should I clean the cooler? A: It is recommended to wipe the cooler with a damp cloth and mild detergent. Do not machine wash or submerge it in water.
- Q: What colors are available for the Ultimate 12 Pack Plus Cooler? A: The cooler is available in black.
- Q: Is this cooler suitable for carrying food items? A: Yes, it is designed to carry both hot and cold food items safely.
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