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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size is the G4Free Large Golf Umbrella? A: The G4Free Large Golf Umbrella features a 54 inch arc canopy, providing ample coverage while remaining compact for travel.
- Q: How does the automatic open and close mechanism work? A: The umbrella has a fully automatic mechanism that allows for one-handed operation, enabling you to open or close it quickly with the press of a button.
- Q: What is the benefit of the inverted folding design? A: The inverted folding design keeps the wet side of the umbrella inside when closed, preventing water from dripping and keeping you dry when entering and exiting vehicles.
- Q: Is this umbrella windproof? A: Yes, the G4Free Umbrella is constructed with strong fiberglass ribs and a durable metal shaft, along with a vented canopy that allows wind to pass through, reducing the risk of flipping over in strong winds.
- Q: Can I use this umbrella for daily activities? A: Absolutely! The umbrella is versatile and suitable for various activities, including golf, business, travel, and everyday use.
- Q: What materials are used in this umbrella? A: The umbrella features a high-density 100% polyester canopy, strong fiberglass ribs, and a metal shaft, ensuring durability and flexibility.
- Q: Is the handle comfortable to hold? A: Yes, the umbrella is designed with a non-slip handle that provides a comfortable and firm grip, making it easy to use.
- Q: How compact is the umbrella when folded? A: The G4Free Umbrella can be folded compactly, making it easy to store in a car, suitcase, or backpack without taking up much space.
- Q: Does this umbrella come with a warranty? A: Warranty details may vary; please check the product listing or contact the seller for specific warranty information regarding the G4Free Umbrella.
- Q: Is this umbrella suitable for all weather conditions? A: The G4Free Umbrella is designed to withstand rain and wind, making it a reliable choice for various weather conditions.
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