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The Hinged Cup Retriever from ProActive Sports is a great, simple to use device that allows you to retrieve your ball from hard to reach places. The hinged cup traps and secures the ball. The lightweight design makes this retriever easy to carry and maneuver. Available in 9.6', 12', 15, and 18'.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: How does the hinged cup design work for retrieving golf balls? A: The hinged cup design effectively traps and secures the golf ball, allowing for easy retrieval from difficult locations like water, bushes, or sand traps.
- Q: What is the maximum length of the ProActive Sports golf ball retriever? A: This retriever extends up to 12 feet, providing ample reach to reclaim golf balls from hard-to-reach areas.
- Q: Is the golf ball retriever easy to carry? A: Yes, the lightweight aluminium construction makes it easy to carry and maneuver, and it collapses for convenient storage in any standard golf bag.
- Q: What materials are used in the construction of the retriever? A: The golf ball retriever is primarily made from durable aluminium, with a rubber handle for a comfortable grip.
- Q: Can the retriever be used in water hazards? A: Yes, the ProActive Sports golf ball retriever is designed to easily retrieve balls from water hazards, making it a practical accessory for any golfer.
- Q: How do you use the hinged cup retriever? A: To use the retriever, simply extend the pole, position the hinged cup over the ball, and lower it until the cup traps the ball securely. Then, lift the pole to retrieve the ball.
- Q: Is this retriever suitable for all types of golf balls? A: Yes, the hinged cup design is compatible with standard golf balls, making it suitable for various brands and types.
- Q: Does the retriever come with a warranty? A: Warranty information varies by retailer, so it's best to check with the seller for specific warranty details regarding the ProActive Sports golf ball retriever.
- Q: How do you maintain the golf ball retriever? A: To maintain the retriever, simply clean the hinged cup and pole with a damp cloth after use, and ensure it is stored in a dry place to prevent any rust or damage.
- Q: What are the available lengths for this golf ball retriever? A: The ProActive Sports hinged cup retriever is available in multiple lengths: 9.6 feet, 12 feet, 15 feet, and 18 feet, allowing golfers to choose the best option for their needs.
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