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Sea to Summit
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Sea to Summit Comfort Plus XT air mattress? A: The regular size of the Sea to Summit Comfort Plus XT air mattress measures 72 x 25 x 3 inches.
- Q: How thick is the Comfort Plus XT air mattress? A: The Comfort Plus XT air mattress is 3 inches thick, providing a cushioned sleeping surface.
- Q: What is the R-Value of this air mattress? A: This air mattress has an R-Value of 4.7, making it suitable for 4-season camping.
- Q: How does the Air Sprung Cell construction benefit sleep quality? A: The Air Sprung Cell construction mimics a spring mattress, offering better stability and support for a comfortable night's sleep.
- Q: What is the weight of the Sea to Summit Comfort Plus XT air mattress? A: The air mattress weighs 2.6 pounds, making it lightweight and easy to carry.
- Q: Does the mattress come with a pump for inflation? A: Yes, the mattress features a multi-function valve that allows for fast inflation using the integrated Airstream Pumpsack.
- Q: How does the insulation in the mattress work? A: The insulated pad includes high-loft fiberfill and reflective fabric, which prevent heat loss and help retain warmth during sleep.
- Q: Can I easily pack the mattress for storage? A: Yes, the mattress packs down to 5.5 x 11 inches, allowing for compact storage.
- Q: Is the mattress durable for outdoor use? A: The mattress is made from non-slip 30D/40D nylon face fabric, which is designed to be durable and quiet for outdoor use.
- Q: What accessories are included with the mattress? A: The mattress includes a stuff sack and PillowLock patches for securing a Sea to Summit pillow to the mat.
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