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True Fit, 1-step adjustment and 19 vents. Base Guard and Tapeless technology. Built-in Visor. CPSC 1203 Bike compliant.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group is the Bell Axle Youth Bike Helmet suitable for? A: The Bell Axle Youth Bike Helmet is recommended for youth ages 8-14, but it will fit most heads measuring 54-58cm.
- Q: How does the True Fit adjustment system work? A: The True Fit system allows for easy one-step adjustment to ensure a secure and comfortable fit every time the helmet is worn.
- Q: What safety standards does this helmet comply with? A: This helmet complies with the U.S. CPSC Safety Standard for Bicycle Helmets for persons age 5 and older.
- Q: Does the helmet have ventilation? A: Yes, the Bell Axle helmet features 19 vents for improved airflow, helping to keep the rider cool.
- Q: What is the importance of the built-in visor? A: The built-in visor helps to shield the rider's eyes from sun and rain, enhancing visibility and comfort while riding.
- Q: Is the helmet suitable for all head shapes? A: While the helmet is designed to fit most heads measuring 54-58cm, it’s important to measure head size as shapes can vary, and using a helmet that doesn’t fit properly can be dangerous.
- Q: What materials are used in the construction of the helmet? A: The material details for this helmet are not specified, but it is designed to be lightweight and durable for safety.
- Q: How should I care for the Bell Axle helmet? A: To care for the helmet, clean it with mild soap and water, avoid harsh chemicals, and store it in a cool, dry place to maintain its integrity.
- Q: Can this helmet be used for other activities besides biking? A: While primarily designed for biking, it’s important to note that this helmet meets safety standards specifically for bicycle use and may not be tested for other activities.
- Q: What features enhance visibility while riding? A: The helmet includes high-impact reflectors that improve visibility to others, making it safer for nighttime or low-light riding.
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