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Meet your babys first swing, the Swurfer Coconut. This ergonomically designed indoor and outdoor swing is specifically designed for babies and infants ages 6 months - 36
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is the Swurfer Coconut Toddler Swing suitable for? A: The Swurfer Coconut Toddler Swing is designed for babies and infants aged 6 months to 36 months.
- Q: How does the 3-point safety harness work? A: The 3-point safety harness can be adjusted to secure your toddler safely in the swing, ensuring they remain seated comfortably during use.
- Q: What is included with the swing for installation? A: The swing comes with all necessary hanging hardware for installation, making it easy to set up both indoors and outdoors.
- Q: Can the swing be used outdoors? A: Yes, the Swurfer Coconut Toddler Swing is suitable for outdoor use and can be hung from swing sets, trees, or porches.
- Q: What is the maximum weight capacity of the swing? A: The swing can safely hold up to 50 lbs, making it ideal for toddlers.
- Q: Is the rope used for the swing safe for children? A: Yes, the swing features a soft braided rope that is designed to be gentle on hands, ensuring a comfortable grip for your child.
- Q: How do I clean the swing? A: For maintenance, it is recommended to wipe the swing with a damp cloth. Avoid using harsh chemicals that may damage the materials.
- Q: Does the swing come with a satisfaction guarantee? A: Yes, the Swurfer Coconut Toddler Swing comes with a 1-year 100% satisfaction guarantee, allowing you to return it if you are not happy with the product.
- Q: Can the height of the swing be adjusted as my child grows? A: Yes, the harness straps are adjustable to two different height settings, allowing you to modify the swing as your child grows.
- Q: Is the swing easy to install? A: Yes, the swing is designed for simple and safe setup, with clear instructions and all necessary hardware included.
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