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Add more rocks to your climbing wall! The Rock Wall Rocks by Gorilla Playsets features a unique shape to simulate a rock climbing adventure in your backyard. These rocks include no sharp edges to ensure your child's safety. Sold as a set of five, the Rock Wall Rocks include all mounting hardware and an instruction manual for a quick installation.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Gorilla Playsets Rock Climbing Wall Rocks set? A: The set includes five uniquely shaped plastic rocks, all necessary mounting hardware, and an instruction manual for installation.
- Q: Are the climbing wall rocks safe for children? A: Yes, the rocks are designed with rounded corners and no sharp edges to ensure added safety during play.
- Q: How do I install the climbing rocks on my playset? A: The rocks can be easily mounted to most residential wooden playsets using the included hardware and following the provided instruction manual.
- Q: What material are the climbing wall rocks made of? A: The rocks are made of durable plastic, which is UV-resistant to prevent fading and keep them cooler on hot days.
- Q: Can these rocks be used on any type of playset? A: The rocks are compatible with most residential wooden playsets that have a rock climbing wall.
- Q: What are the dimensions and weight of the rocks? A: The specific dimensions and weight of the rocks may vary, but they are designed for easy handling and installation on playsets.
- Q: Are the climbing rocks suitable for outdoor use? A: Yes, the rocks are UV-resistant and designed for outdoor use, making them ideal for backyard playsets.
- Q: Do I need any additional tools for installation? A: Typically, you will only need basic tools such as a drill and screwdriver for installation, but please refer to the instruction manual for specific requirements.
- Q: How can I ensure the rocks stay securely mounted? A: Follow the installation instructions carefully to ensure secure mounting, and regularly check the rocks for stability and wear over time.
- Q: What age group is this product suitable for? A: The rocks are designed for children, but it is recommended to supervise young children during play to ensure safety.
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