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Kelty UPSLOPE 1.0 Trekking Pole (Single)
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the adjustable length range of the Kelty UPSLOPE 1.0 Trekking Pole? A: The Kelty UPSLOPE 1.0 Trekking Pole features an adjustable length, allowing users to customize the pole height for their comfort, generally ranging from 26 to 54 inches.
- Q: Can I use the Kelty UPSLOPE 1.0 Trekking Pole on pavement? A: Yes, the trekking pole comes with a rubber tip cover specifically designed for use on cement or pavement, providing better traction and stability.
- Q: What material is the Kelty UPSLOPE 1.0 Trekking Pole made of? A: The specific material of the Kelty UPSLOPE 1.0 Trekking Pole is not explicitly mentioned, but it is designed to be durable and lightweight, suitable for outdoor trekking.
- Q: Is the Kelty UPSLOPE 1.0 Trekking Pole suitable for all types of hiking? A: Yes, the Kelty UPSLOPE 1.0 Trekking Pole is versatile and suitable for various types of hiking, including trails and uneven terrain.
- Q: How do I adjust the length of the Kelty UPSLOPE 1.0 Trekking Pole? A: To adjust the length, simply loosen the locking mechanism, slide the pole to the desired height, and then securely tighten the lock to ensure it stays in place.
- Q: What features does the Kelty UPSLOPE 1.0 Trekking Pole offer for comfort? A: The pole includes an adjustable padded wrist strap for added comfort and support while trekking, reducing strain on your hands.
- Q: Does the Kelty UPSLOPE 1.0 Trekking Pole come with a protective tip cover? A: Yes, it includes a protective tip cover for transit, ensuring the pole tips are safeguarded when not in use.
- Q: What type of tips does the Kelty UPSLOPE 1.0 Trekking Pole have? A: The trekking pole is equipped with non-slip carbide tips that provide excellent grip on various surfaces, enhancing stability during hikes.
- Q: Can I use the Kelty UPSLOPE 1.0 Trekking Pole for snow or icy conditions? A: While the pole is primarily designed for trekking, the non-slip carbide tips can provide some traction on snow and ice, but additional accessories may be needed for optimal performance in such conditions.
- Q: How should I care for my Kelty UPSLOPE 1.0 Trekking Pole? A: To maintain your trekking pole, regularly clean it after use, particularly the tips, and ensure the locking mechanisms are functioning properly. Store it in a cool, dry place when not in use.
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