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Komperdells original spare parts come up to our high standard and are easy to change.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Komperdell Vario Summer Basket used for? A: The Komperdell Vario Summer Basket is designed for use with trekking poles, providing stability and support on varied terrain during summer hiking.
- Q: Is the Komperdell Vario Summer Basket compatible with all trekking poles? A: The basket is compatible with most trekking poles, but it is best to check the specifications of your trekking pole model to ensure a proper fit.
- Q: How do I install the Komperdell Vario Summer Basket on my trekking pole? A: Installation is straightforward: simply unscrew the existing basket from your trekking pole and screw in the Komperdell Vario Summer Basket until secure.
- Q: What materials are used in the Komperdell Vario Summer Basket? A: The Komperdell Vario Summer Basket is made from durable plastic materials designed to withstand outdoor conditions.
- Q: Can I use the Komperdell Vario Summer Basket in winter conditions? A: No, the summer basket is specifically designed for summer use. For winter conditions, it is recommended to use a winter basket for better performance.
- Q: What is the warranty on the Komperdell Vario Summer Basket? A: Komperdell offers a 3-year free repair service for their products, ensuring you can have your basket repaired or replaced if needed.
- Q: How do I care for my Komperdell Vario Summer Basket? A: To maintain the basket, clean it after each use to remove dirt and debris, and store it in a cool, dry place when not in use.
- Q: What features make the Komperdell Vario Summer Basket a good choice? A: The basket features high-quality construction, easy installation, and is backed by Komperdell's reputation for excellent customer service.
- Q: Will the Komperdell Vario Summer Basket improve my trekking experience? A: Yes, using the appropriate basket can enhance stability and grip on trails, making your trekking experience more enjoyable.
- Q: Where can I buy the Komperdell Vario Summer Basket? A: The Komperdell Vario Summer Basket can be purchased through various outdoor gear retailers and online platforms.
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