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FITLY Flasks are ideal for quick drinks on the run gobble up a gel, wet a dry throat, or re-hydrate Designed to be used while running or biking Stores directly in your front, side, or back pockets FITLY Flasks shrink as you drink so nothing ever moves, bounces or rattles
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the FITLY Soft Flask? A: The FITLY Soft Flask has a capacity of 17 oz (500 ml), making it ideal for hydration during various activities.
- Q: How does the 'shrink as you drink' feature work? A: The 'shrink as you drink' feature allows the flask to compress as you consume the liquid, preventing any movement, bouncing, or rattling while you are active.
- Q: What material is the FITLY Soft Flask made from? A: The FITLY Soft Flask is made from Thermoplastic Polyurethane, which is durable and flexible.
- Q: Can I use this flask for both hot and cold liquids? A: The FITLY Soft Flask is designed primarily for cold liquids. It is recommended to use it for water and hydration solutions.
- Q: Is the FITLY Soft Flask suitable for cycling? A: Yes, the FITLY Soft Flask is ideal for cycling, as well as running, hiking, climbing, and other rigorous activities.
- Q: How do I clean the FITLY Soft Flask? A: To clean the FITLY Soft Flask, it is recommended to wash it with warm soapy water and rinse thoroughly. Allow it to air dry completely.
- Q: Does the flask fit in standard bike bottle cages? A: The FITLY Soft Flask is designed to be compact and can fit in various pockets, but it may not fit securely in all standard bike bottle cages.
- Q: What is the weight of the FITLY Soft Flask when empty? A: The FITLY Soft Flask is lightweight, weighing approximately 1.6 ounces (45 grams) when empty.
- Q: Is the FITLY Soft Flask BPA-free? A: Yes, the FITLY Soft Flask is made from BPA-free materials, ensuring safe hydration.
- Q: Can I freeze the FITLY Soft Flask? A: Freezing the FITLY Soft Flask is not recommended, as it may affect the material and functionality of the flask.
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