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Tidy up your storage area with the stand that supports and protects 1 or 2 boards. The SUP stand for floors gives you easy access for loading & unloading. Durable yet lightweight aluminum frame makes it easy to move where needed.LIMITED LIFETIME WARRANTYAll Suspenz products are covered against defects in material or workmanship to the original owner. Product must be used for its intended purpose under normal conditions. Under no circumstances will the manufacturer be responsible for damages or failures that occur as a result of improper assembly or failure to adjust and operate correctly (per manual). Any unauthorized alterations or improper assembly damage will void any warranty. Owner is responsible for shipping cost on all replacement parts.NOTE: Suspenz will only support replacement products or parts in the 48 contiguous states regarding shipping. If you are outside of the 48 contiguous states you will be responsible for shipping costs under the ''defects in material or workmanship'' warranty.RUST & PAINT WARRANTYRust and paint issues are warrantied for 2 years from original purchase date and to the original owner. Owner is responsible for shipping cost on all replacement parts after 1 year.EXCLUSION: Products with steel as the base material will rust over time in Salt Water environments and not covered under the warranty.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What types of boards can the Suspenz Double-Up SUP Stand hold? A: The Suspenz Double-Up SUP Stand can hold up to 2 stand up paddle boards or surfboards, accommodating all rigid SUPs and surfboards with 7" wide openings, as well as most inflatable boards.
- Q: How does the padding on the SUP stand protect my boards? A: The stand features durable foam padding at contact points to prevent dents and scratches on your stand up paddle board and surfboard, ensuring maximum protection.
- Q: Is the Suspenz SUP Stand suitable for outdoor use? A: Yes, the stand is designed for outdoor use and includes UV protection on all frames and foam padding, making it suitable for various weather conditions.
- Q: What materials are used in the construction of the stand? A: The Suspenz Double-Up SUP Stand is made from 6061-T6 aluminum, which is lightweight yet durable, along with high-quality foam padding for protection.
- Q: What is the footprint of the Suspenz SUP Stand? A: The footprint of the stand is 18" x 27", providing a stable base for your boards while keeping your area organized.
- Q: How much does the Suspenz SUP Stand weigh? A: The stand weighs only 6 lbs, making it easy to transport and set up wherever needed.
- Q: Can the stand be anchored down for added stability? A: Yes, the stand is very lightweight and can be anchored down using screws or tent stakes, although these are not included with the purchase.
- Q: What should I do if I need replacement parts for the stand? A: If you are missing any parts or need replacements, you can contact Suspenz directly for assistance from their Atlanta office.
- Q: Does the stand require assembly? A: The assembly details are not specified, but the lightweight design suggests it may require minimal setup. Refer to the product manual for specific instructions.
- Q: Is the Suspenz Double-Up SUP Stand portable? A: Yes, the lightweight design and compact footprint make the Suspenz Double-Up SUP Stand highly portable, allowing you to easily transport it for use at different locations.
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