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PETZL gRIgRI Belay Device - Belay Device with cam-Assisted Blocking for Sport, Trad, and Top-Rope climbing - grey
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight of the PETZL GRIGRI belay device? A: The PETZL GRIGRI belay device weighs 175 grams, making it lightweight and easy to handle during climbing.
- Q: What types of climbing is the PETZL GRIGRI suitable for? A: The PETZL GRIGRI is suitable for sport, trad, and top-rope climbing.
- Q: What rope diameters does the PETZL GRIGRI accommodate? A: This belay device is compatible with dynamic single ropes ranging from 8.5 to 11 mm in diameter.
- Q: How does the cam-assisted blocking feature work? A: The cam-assisted blocking feature automatically cinches down to arrest the rope when the climber falls or puts weight on it, providing a safe and secure belay.
- Q: Is the PETZL GRIGRI easy to use for beginners? A: Yes, the PETZL GRIGRI is designed to be simple to use for both novices and experienced climbers, with a rope installation diagram engraved on the device.
- Q: Can the PETZL GRIGRI be used for lowering a climber? A: Yes, the ergonomic handle of the PETZL GRIGRI allows the belayer to easily unblock the rope and lower a climber smoothly.
- Q: What materials is the PETZL GRIGRI made from? A: The specific materials used in the PETZL GRIGRI are not listed, but it is designed to be durable and compact.
- Q: Does the PETZL GRIGRI require any special maintenance? A: Regular inspection for wear and tear is recommended, but no special maintenance is required beyond standard care for climbing gear.
- Q: What safety features does the PETZL GRIGRI offer? A: The PETZL GRIGRI offers progressive descent control, cam-assisted blocking for fall arrest, and an ergonomic design for comfortable use.
- Q: Where can I find the instructions for using the PETZL GRIGRI? A: Instructions for using the PETZL GRIGRI can typically be found in the product packaging or on the manufacturer's website.
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