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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the GoHimal Tailgate Pad Pro made of? A: The GoHimal Tailgate Pad Pro is constructed from high-quality 600D waterproof and abrasion-proof fabric, ensuring durability and resistance to wear.
- Q: How many bicycles can this tailgate pad hold? A: This tailgate pad is designed to securely hold up to 5 off-road bicycles on most full-size trucks.
- Q: Is the tailgate pad easy to install? A: Yes, the GoHimal Tailgate Pad Pro is easy to install. Just place it on the tailgate and use the provided fixing belt to secure it in place.
- Q: Does the pad have any features for bike stability? A: Yes, it includes a bicycle fixing device that clamps into the groove of the pad to keep the bicycle stable during transport.
- Q: Are there any reflective elements on the tailgate pad? A: Yes, it features reflective strips and elements incorporated into the brand logo to enhance visibility at night.
- Q: Can I use this tailgate pad with a reversing camera? A: Yes, if the reversing camera is located near or below the tailgate handle, it can be used without obstruction from the bicycles.
- Q: What additional storage does this pad provide? A: The design includes two tool bags for storing tools and accessories while traveling.
- Q: Is this tailgate pad compatible with all pickup trucks? A: The GoHimal Tailgate Pad Pro is a universal fit for various pickup trucks, making it versatile for different models.
- Q: How does the pad protect my truck's tailgate? A: It features scratch-resistant felt backing to prevent wear and tear on your truck's tailgate while transporting bicycles and other items.
- Q: What are the dimensions of the GoHimal Tailgate Pad Pro? A: The tailgate pad measures 52 inches, making it suitable for most full-size pickup truck tailgates.
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