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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the Ueemph Riding Crop? A: The Ueemph Riding Crop measures 18 inches in length, with the handle being 4.5 inches long.
- Q: What material is the paddle made from? A: The paddle is made from high-quality faux leather, ensuring durability and a comfortable touch.
- Q: Is the handle of the riding crop designed for grip? A: Yes, the handle features an anti-skidding design for better grip and ease of use.
- Q: How is the Ueemph Riding Crop packaged? A: It comes packaged in a nice satin bag, making it easy to conceal and store.
- Q: Can the riding crop be hung when not in use? A: Yes, it includes a stainless steel D-ring that allows you to hang it conveniently.
- Q: What should I do if I am not satisfied with the product? A: The product comes with a 100% satisfaction guarantee. You can email the seller for a replacement or refund if you have any dissatisfaction.
- Q: Is this riding crop suitable for beginners? A: Yes, the Ueemph Riding Crop is designed to be user-friendly, making it suitable for both beginners and experienced users.
- Q: Can the paddle withstand frequent use? A: Yes, the faux leather is super durable, designed to withstand regular use while maintaining its quality.
- Q: What are the dimensions of the paddle? A: The dimensions of the paddle are 18 inches in length, 2 inches in width, and 0.25 inches in thickness.
- Q: Is this product safe to use? A: The Ueemph Riding Crop is designed with safety in mind, featuring a comfortable grip and durable materials.
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