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specially for equestrian clubs
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the Ueemph Riding Crop? A: The Ueemph Riding Crop measures 18 inches in length, with a handle length of 4.5 inches.
- Q: What material is the Ueemph Riding Crop made from? A: The Ueemph Riding Crop is made from high-quality faux leather.
- Q: Is the Ueemph Riding Crop suitable for beginners? A: Yes, the Ueemph Riding Crop is designed for ease of use, making it suitable for beginners as well as experienced riders.
- Q: How should I care for the Ueemph Riding Crop? A: To care for the Ueemph Riding Crop, wipe it clean with a damp cloth after use and store it in a cool, dry place.
- Q: What are the features of the Ueemph Riding Crop? A: Features include a comfortable anti-skidding handle, a stainless steel D-ring for easy hanging, and packaging in a satin bag for convenient storage.
- Q: Can the Ueemph Riding Crop be used for competitive riding? A: Yes, the Ueemph Riding Crop can be used in competitive riding, but it's best to check specific competition rules regarding their use.
- Q: What is the return policy for the Ueemph Riding Crop? A: The product comes with a 100% satisfaction guarantee. If you are dissatisfied, you can email for a replacement or refund.
- Q: Is the Ueemph Riding Crop lightweight? A: Yes, the Ueemph Riding Crop is designed to be lightweight, making it comfortable to handle.
- Q: What colors are available for the Ueemph Riding Crop? A: The Ueemph Riding Crop is available in a stylish purple color.
- Q: Does the Ueemph Riding Crop come with a warranty? A: While specific warranty details are not mentioned, the product includes a satisfaction guarantee for replacements or refunds.
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