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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight of the Jump Rope? A: The weight of the Jump Rope is lightweight, making it easy to handle during workouts without causing fatigue.
- Q: Is the Jump Rope adjustable in length? A: Yes, the Jump Rope features an adjustable length, allowing users to customize it to their height for optimal performance.
- Q: Does this Jump Rope have a calorie counter? A: Yes, the Jump Rope is equipped with a digital calorie counter that tracks your workout progress accurately.
- Q: What material is the Jump Rope made from? A: The Jump Rope is made from durable PVC material, ensuring longevity and resistance to wear during intense workouts.
- Q: Can this Jump Rope be used for different types of workouts? A: Absolutely! This Jump Rope is ideal for various activities including fitness training, CrossFit, boxing, and MMA workouts.
- Q: Does the Jump Rope have ball bearings? A: Yes, the Jump Rope includes ball bearings which enhance its smooth rotation and allow for faster skipping.
- Q: Is there an alarm reminder feature? A: Yes, the Jump Rope is designed with an alarm reminder feature to help you keep track of your workout intervals.
- Q: How do I maintain the Jump Rope? A: To maintain the Jump Rope, keep it clean and dry, and store it in a cool place to prevent damage.
- Q: What is the maximum weight limit for users? A: The Jump Rope can accommodate a wide range of user weights; however, it is advisable to check the specific product guidelines for any weight restrictions.
- Q: Is the Jump Rope suitable for beginners? A: Yes, the Jump Rope is suitable for users of all skill levels, including beginners, due to its adjustable features and user-friendly design.
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