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Trails, corners, berms, tables, kickers and everything else thatAs fun to ride are where the NEW HANS DAMPF feels most at home
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the Schwalbe Hans Dampf tire? A: The Schwalbe Hans Dampf tire is sized 29 x 2.35 inches, making it suitable for 29-inch mountain bike wheels.
- Q: What type of riding is the Hans Dampf tire designed for? A: The Hans Dampf tire is designed for enduro and all-mountain riding, offering excellent handling and puncture protection on demanding trails.
- Q: Does the Hans Dampf tire come tubeless ready? A: Yes, the Schwalbe Hans Dampf tire is tubeless compatible, allowing for the use of tubeless setups for improved performance and reduced flat risks.
- Q: What is the material used in the Hans Dampf tire? A: The Schwalbe Hans Dampf tire is made from high-quality rubber, designed to provide durability and performance.
- Q: What is the warranty policy for the Hans Dampf tire? A: The Schwalbe Hans Dampf tire comes with a warranty policy of 3 years from the original purchase date, or 5 years from the production date, whichever is earlier.
- Q: What is the Addix Speed compound used in this tire? A: Addix Speed is a specialized rubber compound used in the Hans Dampf tire that enhances performance, particularly for cross-country racing.
- Q: How does the tread design of the Hans Dampf tire improve performance? A: The tread design features precisely tuned stud positioning and a combination of large and small shoulder studs, optimizing grip and control in various conditions.
- Q: Is the Schwalbe Hans Dampf tire suitable for wet conditions? A: Yes, the semi-open block design of the Hans Dampf tire ensures optimal self-cleaning properties, making it effective in wet and muddy conditions.
- Q: Can I use the Hans Dampf tire for downhill riding? A: While the Hans Dampf tire is primarily designed for enduro and all-mountain riding, it can also be suitable for downhill riding, depending on the terrain.
- Q: How should I maintain the Schwalbe Hans Dampf tire? A: To maintain the Hans Dampf tire, regularly check for wear and tear, ensure proper inflation, and clean the tire to remove debris for optimal performance.
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