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The Neo MIPS Ski Helmet is the new foundation in the giro helmet line and an instant classic The Neo MIPS benefits from a lightweight IM cONSTRUcTION and features the dialed-in fit of the In Form Fit System with Vertical Tuning On the mountain, its easy to go from hot to cold, so youll appreciate the on-the-go temperature control, which is achieved through the Thermostat control adjustable venting and fog-free Stack Vent Embrace the peak and withstand the wintery elements with the protection of the Neo MIPS Ski helmet, which offers more protection in certain impacts by redirecting impact energy
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the MIPS technology in the Giro Neo Ski Helmet? A: MIPS stands for Multi-Directional Impact Protection System, which helps to reduce rotational forces during impacts by allowing the helmet to move slightly upon impact, providing enhanced protection.
- Q: How do I adjust the fit of the Giro Neo Ski Helmet? A: The Giro Neo features the In Form Fit System, which allows for easy adjustment of the helmet size using a dial at the base. You can adjust it for up to 6cm of fit, even while wearing gloves.
- Q: Is this helmet suitable for both men and women? A: Yes, the Giro Neo MIPS Ski Helmet is designed for both men and women, making it a versatile choice for all skiers and snowboarders.
- Q: What sizes are available for the Giro Neo Ski Helmet? A: The Giro Neo Ski Helmet is available in various sizes, including S (55.5-59cm), to accommodate different head sizes.
- Q: How does the ventilation system work in the Giro Neo Ski Helmet? A: The helmet features Thermostat Control adjustable venting, allowing users to easily tune airflow with a control button. This ensures comfort by managing temperature effectively.
- Q: Can I wear goggles with the Giro Neo Ski Helmet? A: Yes, the Giro Neo is designed for seamless compatibility with Giro goggles, ensuring a proper fit and reducing the risk of fogging.
- Q: What materials are used in the construction of the Giro Neo Ski Helmet? A: The Giro Neo Ski Helmet is made with a polycarbonate outer shell and an impact-absorbing foam liner, providing durability and protection.
- Q: Is the Giro Neo Ski Helmet compatible with audio systems? A: Yes, the helmet is compatible with aftermarket Giro audio systems by Outdoor Tech, allowing you to enjoy music while skiing or snowboarding.
- Q: How should I care for my Giro Neo Ski Helmet? A: To care for your Giro Neo Ski Helmet, wipe it clean with a damp cloth. Avoid using harsh chemicals or solvents that can damage the materials.
- Q: What is the weight of the Giro Neo Ski Helmet? A: The Giro Neo Ski Helmet is designed to be lightweight due to its I.M. Construction, providing protection without unnecessary bulk.
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