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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Unigear Ski Boot Bag? A: The Unigear Ski Boot Bag has a capacity of 50 liters, providing ample space for your ski gear and accessories.
- Q: What materials are used in the construction of the Unigear Ski Boot Bag? A: The bag is made from Ethylene Vinyl Acetate (EVA), which is known for its durability and resistance to impact.
- Q: Can the Unigear Ski Boot Bag fit both ski boots and snowboard boots? A: Yes, the bag is designed to accommodate both ski boots and snowboard boots, making it versatile for winter sports enthusiasts.
- Q: Is the Unigear Ski Boot Bag waterproof? A: While the bag is water-resistant, it is advisable to avoid prolonged exposure to heavy rain or submersion in water.
- Q: Does the bag have separate compartments for different gear? A: Yes, the Unigear Ski Boot Bag features multiple compartments to keep your helmet, goggles, gloves, and other accessories organized.
- Q: How should I clean the Unigear Ski Boot Bag? A: To clean, simply wipe the bag with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive materials.
- Q: Is the Unigear Ski Boot Bag suitable for travel? A: Yes, the bag is designed for travel with padded straps and a spacious interior, making it ideal for transporting your ski gear.
- Q: What is the weight of the Unigear Ski Boot Bag? A: The bag's weight is lightweight, making it easy to carry even when fully packed with gear.
- Q: Does the bag come with a warranty? A: Warranty details can vary, so it's best to check with the retailer regarding the specific warranty policy for the Unigear Ski Boot Bag.
- Q: Are there any color options available for the Unigear Ski Boot Bag? A: The Unigear Ski Boot Bag is available in a gray color, which is neutral and suitable for various styles.
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