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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the REDCAMP Small Camping Pillow? A: The REDCAMP Small Camping Pillow features a shell made of flannel, a lining made of polyester fabric, and a filling of 250g spun cotton for a comfortable sleeping experience.
- Q: How much does the REDCAMP camping pillow weigh? A: The camping pillow weighs only 0.70 lbs (320g), making it lightweight and easy to carry in your backpack.
- Q: Is the pillow easy to clean? A: Yes, the pillow comes with a removable pillowslip that can be easily cleaned. You can also place the pillow under the sun for additional freshness.
- Q: What are the dimensions of the REDCAMP pillow when opened? A: When opened, the pillow measures 20 inches by 12 inches (50 cm by 30 cm).
- Q: Is this travel pillow compatible with REDCAMP sleeping bags? A: Yes, this lightweight travel pillow is designed to match all REDCAMP sleeping bags and back pads.
- Q: What warranty does REDCAMP offer for this product? A: REDCAMP offers a 365-day limited manufacturer warranty for this pillow. If you are not satisfied for any reason, you can contact them for assistance.
- Q: Can this pillow be used for purposes other than camping? A: While designed for camping, the REDCAMP pillow can also be used for travel, home use, or any situation where you need a comfortable headrest.
- Q: Does the pillow come with a storage bag? A: Yes, the REDCAMP Small Camping Pillow includes a storage bag for convenient transportation and storage.
- Q: Is the pillow suitable for all sleeping positions? A: The design of the pillow provides support for various sleeping positions, making it suitable for back, side, and stomach sleepers.
- Q: What colors are available for the REDCAMP Small Camping Pillow? A: This pillow is available in a red and black plaid design.
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