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Seago
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is the Seago Kids Snorkel Set suitable for? A: The Seago Kids Snorkel Set is designed for children ages 5 to 15 years old.
- Q: Does the snorkel set prevent water from entering the mask? A: Yes, the snorkel features a dry top anti-splash design with a one-way inhalation valve that prevents water from entering the tube.
- Q: What material is used for the mouthpiece and skirt of the snorkel? A: The mouthpiece and skirt are made from food-grade silicone, ensuring they are non-toxic and comfortable for kids.
- Q: Is the snorkel mask anti-fog? A: Yes, the snorkel mask is treated with an anti-fog coating to provide a clear view underwater.
- Q: How does the quick-release keeper work? A: The quick-release keeper allows for easy attachment and detachment of the mask with a single-handed action, preventing hair tangling.
- Q: Can the mask fit different face shapes? A: Yes, the adjustable strap and soft silicone skirt help the mask fit a range of face shapes, reducing water leakage.
- Q: What should I do to maintain the snorkel set? A: It's important to rinse the snorkel set with fresh water after each use and to clean any sand from the tube before storage.
- Q: Is this snorkel set suitable for scuba diving? A: The snorkel set is primarily designed for snorkeling and casual swimming, not for deep scuba diving.
- Q: How does the snorkel set enhance underwater visibility? A: The mask features a 180° panoramic view with a one-piece glass design, providing a wider field of vision.
- Q: What if the snorkel set does not fit my child? A: The adjustable strap allows for a customizable fit, but if the set does not fit properly, it may be beneficial to check sizing guides or consult customer service.
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