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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is EHOMEA2Z Surf Wax Base Coat? A: EHOMEA2Z Surf Wax Base Coat is a high-performance, all-natural surf wax designed for use on surfboards. It provides excellent grip and is suitable for all temperature conditions.
- Q: Is this surf wax environmentally friendly? A: Yes, the EHOMEA2Z Surf Wax is non-toxic, biodegradable, and made from all-natural ingredients, making it an eco-friendly choice for surfers.
- Q: What scent does the wax have? A: The EHOMEA2Z Surf Wax Base Coat has a pleasant orange scent, adding a refreshing aroma during use.
- Q: How many pieces are included in a pack? A: Each purchase includes a 4-pack of EHOMEA2Z Surf Wax Base Coat, ensuring you have enough wax for multiple sessions.
- Q: How do I apply the surf wax? A: To apply the surf wax, simply rub it onto the surface of your surfboard in a criss-cross pattern to create a textured grip.
- Q: Can this wax be used in all temperature conditions? A: Yes, the EHOMEA2Z Surf Wax is designed to perform well in all temperature conditions, providing a reliable grip regardless of the water temperature.
- Q: What should I do if I encounter a defect with the product? A: If you experience any defects or issues with the EHOMEA2Z Surf Wax, please contact our customer service team for assistance. We prioritize customer satisfaction.
- Q: Is this wax long-lasting? A: Yes, this surf wax is formulated to be long-lasting, providing durability and grip over multiple surf sessions.
- Q: What makes this surf wax different from others? A: EHOMEA2Z Surf Wax stands out due to its all-natural composition, non-toxic ingredients, and a pleasant scent, offering both performance and environmental responsibility.
- Q: Where is the EHOMEA2Z Surf Wax made? A: The EHOMEA2Z Surf Wax Base Coat is proudly made in the USA.
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