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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes of surfboards does this wall mount rack accommodate? A: The Poskad Surfboard Wall Mount Rack is designed to fit all sizes of surfboards, including shortboards, fish, funboards, and longboards.
- Q: What is the design style of the surfboard rack? A: This surfboard rack features a floating minimalist design, which allows your surfboard to be the focal point while providing a sleek look when mounted on the wall.
- Q: Is the mounting hardware included with the rack? A: Yes, the surfboard wall mount rack comes with all necessary mounting hardware, including screws and drywall anchors, for easy installation.
- Q: What materials are used to make the surfboard rack? A: The rack is made of superior grade aluminum, which is both lightweight and strong, ensuring durability for your surfboard storage needs.
- Q: How far does the rack extend from the wall once installed? A: Once installed, the surfboard rack extends approximately 1/2 foot from the wall, providing ample space for your board.
- Q: How easy is it to install the rack? A: Installation is quick and easy with the included instructions. You'll only need basic tools like a screwdriver or drill to secure the rack to wood or concrete wall studs.
- Q: Does the rack protect the surfboard from damage? A: Yes, the rack features EVA padding that gently holds your surfboard in place, protecting the rails from scratches and dings.
- Q: What is the satisfaction guarantee offered with this product? A: The manufacturer stands behind their product and offers a satisfaction guarantee. If you have any concerns, they encourage you to contact them for assistance.
- Q: Can this rack be used in different locations? A: Absolutely! This surfboard wall mount rack is suitable for use in various locations, including your home, garage, shop, or office.
- Q: What are the dimensions of the surfboard rack? A: The dimensions of the Poskad Surfboard Wall Mount Rack are 6.3 inches in height, 3 inches in depth, and 2 inches in width.
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