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2 Pack Kids Swim cap
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group is the Vorshape Swim Cap suitable for? A: The Vorshape Swim Cap is designed for kids aged 3 to 12, with two sizes available: Small for children aged 3-8 and Medium for those aged 8-12.
- Q: Is the swim cap comfortable for kids with long hair? A: Yes, the swim cap is made from soft silicone that comfortably accommodates long and thick hair without feeling tight or causing discomfort.
- Q: What material is the Vorshape Swim Cap made from? A: The swim cap is made from premium, non-toxic silicone that is durable, skin-friendly, and provides a safe swimming experience.
- Q: Does the swim cap come in different colors? A: Yes, the Vorshape Swim Cap is available in multiple color combinations, including blue and blue-green, making it visually appealing for kids.
- Q: How does the anti-slip feature work? A: The anti-slip design of the swim cap ensures a snug fit on the head, preventing it from slipping off during swimming activities.
- Q: Can the swim cap protect against chlorine and other harmful substances? A: Yes, the silicone material of the cap helps protect the hair and skin from chlorine and other harmful substances present in pool water.
- Q: What should I do if the swim cap doesn't fit my child well? A: If the swim cap doesn't fit properly, consider selecting a larger size, especially if your child has a bigger head or thicker hair.
- Q: How durable is the Vorshape Swim Cap? A: The swim cap is designed for extreme tear resistance and durability, making it suitable for frequent use in swimming activities.
- Q: Is there a warranty or customer service for this product? A: Yes, Vorshape offers a 12-month after-sale service, ensuring that customer inquiries and issues are addressed promptly.
- Q: How do I care for the swim cap to ensure its longevity? A: To care for the swim cap, rinse it with fresh water after each use, avoid exposure to direct sunlight when not in use, and store it in a cool, dry place.
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