The Big Agnes footprint also enables you to pitch a lightweight, Fast Fly shelter while leaving the tent body behind
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the Big Agnes Copper Hotel HV UL3 Accessory Fly? A: The Big Agnes Copper Hotel HV UL3 Accessory Fly allows you to pitch a lightweight, Fast Fly shelter while leaving the tent body behind, offering a practical option for minimalist camping.
- Q: How does the footprint extend the life of my tent floor? A: Using the footprint protects the tent floor from abrasion, dirt, and moisture, significantly extending its lifespan and maintaining its integrity.
- Q: Is the Big Agnes Copper Hotel HV UL3 Accessory Fly compatible with other tents? A: The accessory fly is specifically designed for the Big Agnes Copper Hotel HV UL3 tent, and may not fit other brands or models without proper adjustments.
- Q: What materials are used in the construction of the accessory fly? A: The specific material details for the accessory fly are not provided, but Big Agnes typically uses durable, weather-resistant fabrics to ensure reliability in various outdoor conditions.
- Q: Can I use the accessory fly without the tent body? A: Yes, the accessory fly is designed to be used independently to create a lightweight shelter, making it ideal for fast and minimalist camping setups.
- Q: Is the Big Agnes Copper Hotel HV UL3 Accessory Fly waterproof? A: While the accessory fly is designed to offer protection from the elements, it's important to check specific product details regarding waterproof ratings and seam sealing to ensure adequate weather resistance.
- Q: How do I care for and maintain the accessory fly? A: To care for the accessory fly, clean it with mild soap and water, avoid harsh chemicals, and store it dry to prevent mold and mildew.
- Q: What are the dimensions of the Big Agnes Copper Hotel HV UL3 Accessory Fly? A: The exact dimensions of the accessory fly can vary, but it is designed to fit the Copper Hotel HV UL3 tent perfectly. Check the product specifications for detailed measurements.
- Q: Can I purchase the accessory fly separately, or is it only sold with the tent? A: The Big Agnes Copper Hotel HV UL3 Accessory Fly is typically sold separately, allowing users to purchase it independently from the tent.
- Q: Is the accessory fly easy to set up? A: Yes, the accessory fly is designed for easy setup, often featuring color-coded poles and attachment points that facilitate a quick and efficient pitching process.
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