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Product DescriptionWhether your mission is a long trek toting a heavy pack or getting a few powder laps touring in the backcountry, the Black Diamond Ultra Mountain Carbon pole combines lightweight, 100% carbon fiber construction and Z-Pole compatibility into the ultimate 4-season package. When compacted, the Ultra Mountain Carbon easily fits in your pack and our innovative speed cone technology allows for deployment in just seconds. We included Trekking Baskets and Compactor Powder Baskets to easily transition from summer to winter endeavors.From the ManufacturerWhether your mission is a long trek toting a heavy pack or getting a few powder laps touring in the backcountry, the Black Diamond Ultra Mountain Carbon pole combines lightweight, 100% carbon fiber construction and Z-Pole compatibility into the ultimate 4-season package. When compacted, the Ultra Mountain Carbon easily fits in your pack, and our innovative speed cone technology allows for deployment in just seconds. We included Trekking Baskets and Compactor Powder Baskets to easily transition from summer to winter endeavors.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight of the Black Diamond Ultra Mountain Carbon Trekking Pole? A: The Black Diamond Ultra Mountain Carbon Trekking Pole is designed to be lightweight, making it easy to carry on long treks. The specific weight is approximately 1.2 pounds (540 grams) per pair.
- Q: How do I properly extend and collapse the trekking poles? A: The trekking poles feature a 3-section Z-Pole folding design with speed cone deployment. To extend, simply pull the sections apart until they click into place. To collapse, press the button on the pole and push the sections back together.
- Q: Can I use these trekking poles for winter activities? A: Yes, the Black Diamond Ultra Mountain Carbon poles come with Trekking Baskets and Compactor Powder Baskets, allowing for easy use in both summer and winter conditions.
- Q: What is the maximum height adjustment for these trekking poles? A: The Black Diamond Ultra Mountain Carbon Trekking Pole can be adjusted up to 100 cm, making it suitable for a range of user heights.
- Q: Are the grips of the trekking poles comfortable for long use? A: Yes, the poles feature a lightweight Mountain Series EVA foam grip that is breathable and moisture-wicking, providing comfort during extended use.
- Q: What materials are used in the construction of these poles? A: The trekking poles are constructed from 100% carbon fiber, which provides strength while remaining lightweight.
- Q: Do these poles come with a warranty? A: Yes, Black Diamond products typically come with a limited warranty that covers defects in materials and workmanship. Be sure to check the warranty details provided with your purchase.
- Q: Can I replace the tips on these trekking poles? A: Yes, the Black Diamond Ultra Mountain Carbon Trekking Poles come with Flex Tech Tips that are designed to be interchangeable, allowing you to replace them as needed.
- Q: What is the best way to care for and maintain these trekking poles? A: To maintain your trekking poles, clean them after each use to remove dirt and debris, and ensure they are dry before storing. Regularly check for any signs of damage, especially on the tips and locking mechanisms.
- Q: Are these poles suitable for beginners? A: Yes, the Black Diamond Ultra Mountain Carbon Trekking Poles are user-friendly and suitable for both beginners and experienced trekkers, offering a balance of comfort and performance.
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