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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are GKK tennis balls made of? A: GKK tennis balls are made of natural high elasticity rubber covered with extra duty felt, providing excellent bounce height and durability.
- Q: How many tennis balls are included in the pack? A: The pack includes 12 high bounce tennis balls.
- Q: Can these tennis balls be used for training beginners? A: Yes, these tennis balls are ideal for training beginners, as well as for teaching professionals and avid players.
- Q: Are these tennis balls suitable for use with a tennis ball machine? A: Yes, GKK tennis balls can be used with tennis ball machines, making them versatile for practice.
- Q: How durable are these tennis balls? A: These tennis balls feature a durable felt that lasts a long time with controlled fiber release for consistent performance and wear-resistance.
- Q: What type of bag comes with the tennis balls? A: The tennis balls come with a high-quality reusable PVC bag, which is more durable and practical than a standard mesh bag.
- Q: Are GKK tennis balls good for playing with pets? A: Yes, these tennis balls can be used to play with pets, providing a fun and interactive experience.
- Q: What is the bounce quality of GKK tennis balls? A: GKK tennis balls are designed for high bounce, ensuring a consistent and enjoyable playing experience.
- Q: Can these tennis balls be autographed? A: Yes, the tennis balls have a blank surface that is suitable for autographing and display.
- Q: What occasions are suitable for gifting these tennis balls? A: These tennis balls make practical gifts for various occasions, including birthdays, Christmas, Halloween, and other special days.
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