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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the Idoraz Ping Pong Balls made of? A: Idoraz Ping Pong Balls are made from premium ABS material, which ensures durability and long-lasting performance.
- Q: What is the star rating of these ping pong balls? A: These ping pong balls have a 3-star rating, indicating they meet ITTF standards for consistent play.
- Q: Can these ping pong balls be used outdoors? A: Yes, the Idoraz Ping Pong Balls are suitable for both indoor and outdoor play, making them versatile for any environment.
- Q: How many balls are included in the pack? A: The Idoraz Ping Pong Balls are available in packs of 6, 12, or 24, allowing you to choose the quantity that suits your needs.
- Q: Are these ping pong balls suitable for beginners? A: Absolutely! Idoraz Ping Pong Balls are ideal for players of all skill levels, including beginners, due to their ease of control and durability.
- Q: What kind of performance can I expect from these balls? A: You can expect consistent bounce and precise spin from Idoraz Ping Pong Balls, making them suitable for both practice and competitive play.
- Q: How should I care for my Idoraz Ping Pong Balls? A: To maintain the quality of your ping pong balls, store them in a cool, dry place and avoid exposing them to extreme temperatures.
- Q: Are these balls suitable for professional training? A: Yes, the Idoraz Ping Pong Balls are designed for professional-grade training, providing the performance needed for serious practice.
- Q: What is the weight of the Idoraz Ping Pong Balls? A: Idoraz Ping Pong Balls are designed to meet the standard weight for 3-star balls, ensuring they provide the proper feel and performance during play.
- Q: Do these ping pong balls maintain their shape after repeated use? A: Yes, Idoraz Ping Pong Balls are engineered to withstand intense play without losing their shape, ensuring long-lasting performance.
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